
INK & ECHO
Handmade with heart,
this is devotion in motion.
THE FACE BEHIND MY WHY
This is Billy, a 6 year old Podenco from Spain.He came from a hard past, and now he’s part of everything I do.I built this shop around the promise I made to him:that he’d never be left behind again.Every card here is part of that promise.

INTRO TO THE COLLECTIONS


A card can carry a whisper, a moment, or a whole story.
From abstracts to alcohol ink to scribbled whimsy to ADHD and Billy, everything here is handmade, one by one, by me. No AI, no automation. Just slow art, drawn by me, crafted with care, and sent from my hands to yours.This is human-to-human creativity, in a world that’s racing toward machines.Take your time. Let something speak to you.
HI! I'M ALEX
I’m an ADHD-fuelled creative photographer, scribbler, soul-listener, and biscuit supplier to a beautiful adopted dog named Billy. I live in the Austrian mountains, making cards that carry emotion, whimsy, and a little wildness. Every image and drawing comes from my own hands, shaped in stillness and sent with care.Come a little closer. I’d love to show you around.
WHILE THE KETTLE BOILS
Welcome to the quiet space that I hope will become the heartbeat behind the handmade - a place where you can see not just what I make, but why it matters so much.It’s the place where the realness lives:The way Billy tiptoes toward trust.The way my brain spins gold and chaos in the same breath.The way a card starts with a scribble and ends in someone’s hand, maybe even their heart.It’s not polished, it's not curated, it's true and that’s what builds connection deeper than any social media post I could write ever could.So yes, I'm going to let this quiet corner do what the best blogs do:
Not sell.
Not perform.
But remind people they’re not alone.And in doing so, maybe it will help me feel that, tooWelcome, friend.
Sunday May 11thThis week, I built a card shop with a dog beside me and a deadline that wouldn’t wait.Not because I love pressure - but because rent doesn’t pause for pacing, and biscuits don’t buy themselves.So I worked. Long days, some sleepless nights, coffee-fuelled and full of quiet determination. No lightbox arrived, so the card photography plan went out the window. I carried on anyway.In the background, I wrote to tourism agencies, museums, boutique hotels - anything that might buy me a little breathing room.There’s a whisper of possibility now - maybe an exhibition in Salzburg, so if you're curious what I see when I’m not drawing or making cards, you’ll find that story over at The ICM Diaries (link below).And if building these sites has taught me anything, it’s that I love building websites - especially for people who feel like the tech world isn’t made for them.I will call it Simple Sites by Alex. It’s gentle, clean, and done with the same care I bring to everything here.This week was hard. But it was human. And it reminded me why I do this at all:
To keep a promise.
To stay.
To show what can be made with paper, pixels, and the refusal to give up.So, friend, if you’ve ever had to build something before you felt ready - I see you. If you’re building something now, I’m with you.After a week of deep focus and quiet perseverance, I’m getting ready to send this little shop into the world. Next week will bring a welcome change of pace, a visitorfrom England who will take some cards back with her - and, hopefully, a little more breathing room.If you ever want to reach out - to ask a question, share a thought, or simply say hello - I’m always glad to hear from kind strangers:[email protected]The kettle’s on. Join me.☕️
Saturday 10th May 2025 - This Is WhyBilly didn’t enter my life like a happy ending. He arrived like a storm - silent, starved, and broken.A Spanish Podenco, bred for hunting and discarded like scrap. When I picked him up from his foster family, who had already done so much for him, he weighed less than 10kg. He should have been nearly twice that.He didn’t eat. He didn’t drink. For 24 hours, he simply shut down.He used my apartment as a toilet - not to be defiant, but because fear overruled everything else. He walked beside me or behind me, tail tucked tight, ears pressed flat. No sniffing, no exploring. Just survival.I gave him time, like I’ve done with every rescue before him. I didn’t push. I didn’t pull. I gave him space and quiet. And eventually, he found the sofa. Eventually, he ate. Eventually, he accepted me - but not affection. Not yet. I was tolerated, not trusted. That was okay. His timeline, not mine.But many weeks passed, and I began to see what no one had quite said aloud. Billy wasn’t just shy. He was traumatised - deeply and completely.He couldn’t be left alone. He was reactive to other dogs - lunging and barking, pure fear. He was terrified of flies. In enclosed spaces, they sent him into a panic that turned his stomach to chaos and left him trembling for days.Trainers couldn’t reach him. I cancelled photo jobs, then cancelled again. Eventually, the calls stopped coming. Shopping was done by friends. Day trips disappeared. I lived in a world reduced by love, and made smaller still by duty.And yet…I stay. Because what he needs isn’t a fix. It's someone who won’t give up.Today, he can stay home for twenty minutes. That’s monumental. He’s gained weight. He has a favourite spot on the sofa. He tolerates my friends, even if he doesn’t care for them. He sleeps with both eyes closed now.He eats special food. Expensive food. Because so much of who he is comes from how he started - from his mother, from her fear, from a world that never treated him gently.And me? I have ADHD, late-diagnosed, and no roadmap for this life we now share. I can’t go back to how things were so I’ve built something new, with paper and pixels and a biscuit jar.This little card shop, Ink & Echo, is how I keep my promise: You’re safe now, Billy, I won’t leave.It’s how I'm trying to survive too. A traumatised dog and a scribble-hearted human, making beauty out of broken bits.We’re still here. Thanks for being here with us.
🐕❤️If you'd like to help me keep my promise, I'd love it if you'd buy some cards, but if our story has moved you, you can help here too.
THE COLLECTIONS
Every card here carries something real. A feeling, a flicker, a moment. Scribbles that all mean something to meAnd when life bent sideways - when ADHD pulled the threads in too many directions and Billy arrived with a suitcase full of ghosts, this became the place I came to stay steady.From whimsy to abstract dreams to words that make people snort into their tea, these collections reflect what I see, how I feel, and the way I love the world.Every card is handmade, heart-first. By me.And they’re all here now, waiting to find the right hands.👉All artworks in the collections below were created digitally using Procreate. This allows me to offer gentle customisation, so if you love a piece but wish it bloomed in a different colour, just ask and I'll do my best to help.CLICK EACH BUTTON BELOW TO SEE ITS FULL COLLECTION. (Images can be zoomed on mobile — just pinch to take a closer look.)
Abstract
I never planned these. They arrived.
Each shape, swirl and brush of colour stitched itself together from whatever I was feeling that day - no map, no rules, just motion and mood.

Alcohol Ink
These pieces feel like nature in motion - trees that shimmer, flowers that float like translucent orbs, rivers of colour spun with gold.
Made with alcohol ink and a whole lot of wonder, they lean into joy.
They remind me of how nature feels rather than how it looks - light, wild, full of colour, breath and bloom.

Whimsy
These are my funny little drawings - the ones that made me laugh out loud the first time I picked up Procreate.
They’re wonky and wonderful and rooted in real life: things I’ve seen, or felt.
They don’t try to be clever. They just want to make you smile - maybe at me, maybe at yourself.
Joy lives here.

ADHD
No, I can’t just “do the thing.”
These scribbles come from the glorious chaos of a brain that doesn't follow straight lines. They're little nods to the daily dance of distraction, hyperfocus, forgotten cups of coffee, and the occasional triumph.
Made for fellow ADHDers - or for anyone who loves one - these cards are here to say: you're not alone, and yes, I see you.
Billy Inspired
Drawing Billy is like trying to draw love itself.
I’m not an artist in the traditional sense, and drawing dogs is hard, but Billy is harder still. His lines aren’t clear. His story is tangled. But I try.
These cards are soft scribbles of the dog who changed everything. They’re not perfect, just like him. Just like us.
💕Please do browse the collections and tell me, is there something you’d love to see more of? A mood, a moment, a colour, a message you wish existed?
This shop was built for connection - so please feel free to tell me what you’re missing.💕
ABSTRACT
Welcome to the Abstract collection.These pieces arrived without a plan, they’re made of feeling and flow, swirled colour, quiet chaos, and motion that found its own shape. Each one was created digitally in Procreate, but the mood came from the day.👉Cards in this collection are available in A5 only printed on archival photo paper and mounted by hand. Envelope included.👉PRICING:
A5 - €6 each👉BUNDLE PRICES (mix & match freely between collections):
3 cards – €15
5 cards – €24
10 cards – €45👉Mixing Sizes in Your Bundle?
*No problem - bundle pricing is based on A5 sizes if you're combining card formats.That way it's fair, simple, and no one's doing sums over the kettle.👉Ordering is simple, human, and flexible. Details below.
✨ Website launch offer: 8 cards for €30
(shipping not included)✨
👉CUSTOMISATION:
- Want a different colour? Just ask, some shades can be gently shifted.-If you'd like a short personalised message like Thank You or Happy Birthday, I’ll happily add that to the upper border.👉 Customisation is free with orders of €20 or more, or just €1 per card otherwise.
It’s part of the care, but it still takes time.

Abstract #1

Abstract #2

Abstract #3

Abstract #4

Abstract #5

Abstract #6

Abstract #9

Abstract #10

Abstract #11

Abstract #12

Abstract #13
New shapes and moods drift in when they’re ready. Nothing is planned and anything is possible.
ALCOHOL INK
Welcome to the Alcohol Ink collection.This is nature as feeling, not form.Trees shimmer, flowers float like translucent orbs, and rivers of colour spin with gold. These pieces were created in Procreate using digital alcohol ink, playful, vibrant, and full of joy.👉Cards in this collection are available in A5 only printed on archival photo paper and mounted by hand. Envelope included.👉PRICING:
A5 - €6 each👉BUNDLE PRICES (mix & match freely between collections):
3 cards – €15
5 cards – €24
10 cards – €45👉Mixing Sizes in Your Bundle?
*No problem - bundle pricing is based on A5 sizes if you're combining card formats.That way it's fair, simple, and no one's doing sums over the kettle.👉Ordering is simple, human, and flexible. Details below.
✨ Website launch offer: 8 cards for €30
(shipping not included)✨
👉CUSTOMISATION:
- Want a different colour? Just ask, some shades can be gently shifted.-If you'd like a short personalised message like Thank You or Happy Birthday, I’ll happily add that to the upper border.👉 Customisation is free with orders of €20 or more, or just €1 per card otherwise.
It’s part of the care, but it still takes time.

Alcohol Ink #1

Alcohol Ink #2

Alcohol Ink #3

Alcohol Ink #4

Alcohol Ink #5

Alcohol Ink #6

Alcohol Ink #7

Alcohol Ink #8

Alcohol Ink #9

Alcohol Ink #10

Alcohol Ink #11

Alcohol Ink #12

Alcohol Ink #13

Alcohol Ink #14
Fresh blooms float in every now and then - light, loose,
and full of joy.
WHIMSY
Welcome to the Whimsy collection.These are my 'funny little drawings', the ones that made me laugh out loud the first time I touched a digital pencil. They’re not perfect. They’re not meant to be.
They’re born of real life: the odd things I’ve seen, the everyday joys, things that made me smile. If they make you smile too, we’ve already won.Cards are available in A5 or A6, printed and mounted by hand.
You can add a short message on the upper border - like You’ve got this, Miss you, or anything else you’d say over coffee.👉PRICING:
A6: €4.50 each
A5: €6 each👉BUNDLE PRICES (mix & match freely between collections):
3 cards – €12/€15
5 cards – €20/€24
10 cards – €38/€45👉Mixing Sizes in Your Bundle?
*No problem - bundle pricing is based on A5 sizes if you're combining card formats.That way it's fair, simple, and no one's doing sums over the kettle.👉Ordering is simple, human, and flexible. Details below.
✨ Website launch offer: 8 cards for €30
(shipping not included)✨
👉CUSTOMISATION:
- Want a different colour? Just ask, some shades can be gently shifted.-If you'd like a short personalised message like Thank You or Happy Birthday, I’ll happily add that to the upper border.👉 Customisation is free with orders of €20 or more, or just €1 per card otherwise.
It’s part of the care, but it still takes time.

Whimsy #1

Whimsy #2

Whimsy #3

Whimsy #4

Whimsy #5

Whimsy #6

Whimsy #7

Whimsy #8

Whimsy #9

Whimsy #10

Whimsy #11

Whimsy #12

Whimsy #13

Whimsy #14
More whimsy coming soon. I never quite know when it’ll strike, it draws itself.
SAY IT OUT LOUD
Welcome to the Say It Out Loud collection.These cards don’t whisper. They speak straight from the heart - or straight from the mess!From I love you to FFS, these words were born in the moment: honest, cheeky, heartfelt, or helpful, depending on the day. Some will make you laugh. Some might land where they’re needed most. That’s the beauty of saying the thing.*Cards are available in A5 or A6, handmade as always.👉PRICING:
A6: €4.50 each
A5: €6 each👉BUNDLE PRICES (mix & match freely between collections):
3 cards – €12/€15
5 cards – €20/€24
10 cards – €38/€45👉Mixing Sizes in Your Bundle?
*No problem - bundle pricing is based on A5 sizes if you're combining card formats.That way it's fair, simple, and no one's doing sums over the kettle.👉Ordering is simple, human, and flexible. Details below.
✨ Website launch offer: 8 A5 cards for €30
(shipping not included)✨
👉CUSTOMISATION:
- Want the text in a different language? Happy to help where I can, just let me know what you'd like when you order.-If you'd like a short personalised message like Thank You or Happy Birthday, I’ll happily add that to the upper border.👉 Customisation is free with orders of €20 or more, or just €1 per card otherwise.
It’s part of the care, but it still takes time.

Out Loud #1

Out Loud #2

Out Loud #3

Out Loud #4

Out Loud #5

Out Loud #6

Out Loud #7

Out Loud #8

Out Loud #9

Out Loud #10

Out Loud #11

Out Loud #12

Out Loud #13

Out Loud #14
New words turn up uninvited and loud, I just try to catch them before they leave.
ADHD CARDS
Welcome to the ADHD collection.These drawings are little nods to the daily chaos of distraction and the epic quest to just… do the thing. Like THAT'S possible!If you live with ADHD - or love someone who does - you’ll probably relate.*Cards are available in A5 or A6, printed and hand-mounted.👉PRICING:
A6: €4.50 each
A5: €6 each👉BUNDLE PRICES (mix & match freely between collections):
3 cards – €12/€15
5 cards – €20/€24
10 cards – €38/€45👉Mixing Sizes in Your Bundle?
*No problem - bundle pricing is based on A5 sizes if you're combining card formats.That way it's fair, simple, and no one's doing sums over the kettle.👉Ordering is simple, human, and flexible. Details below.
✨ Website launch offer: 8 cards for €30
(shipping not included)✨
👉CUSTOMISATION:
- Want a different colour? Just ask, some shades can be gently shifted.-If you'd like a short personalised message like Thank You or Happy Birthday, I’ll happily add that to the upper border.👉 Customisation is free with orders of €20 or more, or just €1 per card otherwise.
It’s part of the care, but it still takes time and I'm easily distracted!

ADHD #1

ADHD #2

ADHD #5
Scribbles arrive when focus does. Which is…unpredictable, but usually interesting.
BILLY INSPIRED
👉PRICING:
A6: €4.50 each
A5: €6 each👉BUNDLE PRICES (mix & match freely between collections):
3 cards – €12/€15
5 cards – €20/€24
10 cards – €38/€45👉Mixing Sizes in Your Bundle?
*No problem - bundle pricing is based on A5 sizes if you're combining card formats.That way it's fair, simple, and no one's doing sums over the kettle.👉Ordering is simple, human, and flexible. Details below.
✨ Website launch offer: 8 cards for €30
(shipping not included)✨
👉CUSTOMISATION:-If you'd like a short personalised message like For You or Happy Birthday, I’ll happily add that to the upper border.👉 Customisation is free with orders of €20 or more, or just €1 per card otherwise.
It’s part of the care, but it still takes time.

Billy #1

Billy #2
There are only two for now. Drawing Billy is like drawing love - hard to define, impossible to finish.
CUSTOMER FEEDBACK
Whispers from the InboxThis is where the joy lives.Every card sent out into the world carries a piece of this slow, scribbled story - and sometimes, something beautiful echoes back.Here you’ll find words from people who’ve held my cards in their hands. Some are from Ink & Echo. Some are from my ICM Diary art cards. All of them are reminders that what I make here matters - quietly, deeply, and in all the right ways.❤️“I bought one for a friend and ended up keeping it for myself.”❤️I buy a lot of cards but I absolutely love your personal service and your cards are just beautiful. Thank you, Alex!""❤️“It was like getting a hug in the post.”❤️"Wow - amazing!"❤️"Beautiful. I'm sooo happy! Thanks, Alex"❤️"Great quality cards with a prestige finish and Alex did her best to accommodate my requests. Excellent value for money with speedy delivery. I will be ordering again."
❣️If you’ve received a card and want to share your own words, you can always reach me here: [email protected]Or just whisper them to the kettle. I might hear you anyway.
HOW TO ORDER
Each card is made to order - just for you.To place an order, simply send me an email to [email protected] with:👉 The title(s) of the card(s) you love
👉 Any customisation requests
👉 Your exact location (so I can calculate shipping)I’ll reply quickly with availability, the total cost (including shipping), and payment details.
Interested in how I make your cards?
👉Bundle Pricing & Customisation recap👉A6 Cards
• €4.50 each
• 3 for €12
• 5 for €20
• 10 for €38👉A5 Cards
• €6 each
• 3 for €15
• 5 for €24
• 10 for €45✨Launch Offer
• 8 cards (any mix) – €30 (A5) / €26 (A6)✨👉Mixing Sizes?
No problem — bundle prices are based on A5 rates if you're combining card sizes.
If your order is all A6, the lower bundle rate applies.👉 Customisation
• Want a colour change or a short message like “Thank You” or “Happy Birthday” on the border? Just ask.
👉• Customisation is free with orders of €20 or more
• For smaller orders, it's just €1 per card.
🇬🇧 UK customers:A limited number of cards will soon be available to ship directly from within the UK (no import duties, faster delivery!). Let me know if you’d like to be among the next batch arriving in the UK on May 25th. First come first served!
💳 How to Pay📍 Inside the EU: I accept bank transfer (SEPA) – quick, secure, no extra fees.🌍 Outside the EU: PayPal is preferred – familiar, easy, and safe.I’ll send you the details you need when you place your order.
🌍Wondering about shipping, tracking, or international delivery?
SHIPPING INFORMATION
🌍 Where I Ship
I ship to most countries worldwide from my home in Austria.If you're outside the EU or UK, please know that international shipping can be expensive, and your country may apply customs or import fees. These are the buyer’s responsibility.I’ll always give you a clear total before you confirm your order - no surprises, no pressure.
✉️ Tracking & InsuranceEvery card is packaged with care, and I photograph each order before shipping to document its condition.👉 If you’d like tracking and insurance, it’s available for an extra fee:Zone 1 (Western Europe) – €5
(Germany, Austria, France, Italy, Spain, the Netherlands, Belgium, Switzerland, Ireland)Other EU/UK/Eastern Europe – rates vary; I’ll confirm when you order.International (US, Canada, etc.) – I’ll provide a custom rate based on your location💌 Orders over €45 (e.g. 10-card bundles) include tracking at no extra cost.
🛑 Without tracking, I can’t take responsibility for lost or damaged items once they leave my hands. If you’d like peace of mind, I recommend adding it—especially for international orders.📬If something goes wrong with a tracked order:Please contact me within 3 days of delivery (or 3 days past the expected date if it’s missing). I’ll file a claim and offer a replacement or refund once it’s processed.
HOW THE ART CARDS ARE MADE
Each card begins with a story - drawn by hand. The image is printed on 290gsm professional photo paper and mounted by hand onto 350gsm premium card stock, giving it a beautifully weighted, tactile feel.Every card is made one by one, by me, and shipped by me - no mass production, no outsourcing, just a human touch from start to finish.Available in A5 or A6 depending on the design, each card comes with an envelope and is protected in a recycled plastic sleeve.Where a story is part of the image, a hand-signed printed copy is tucked inside - so the tale travels with the card, from my hands to yours.
🎉 WEBSITE LAUNCH SPECIAL
ONLY AT THIS PRICE UNTIL MAY 16TH🎉
🎁 Get any 8 A5 beautiful cards of your choice for just €30 (normally €48).That’s a savings of €18 - it’s like 3 cards are free, and the others are doing a joyful jiggle in your mailbox! Choose your 8 and email me their titles, I will do the rest.📬 Shipping: 👀⬇️ Important please read ⬇️👀👉 Flat rate of €6 for most of Western Europe including:
Austria, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Ireland, and the UK.👉 Outside these zones or not sure? Drop me a message and I’ll do my best to make magic happen but I sadly can’t cover full shipping to far-flung corners of the globe on this launch offer.
BILLY AND ME

THE FACE BEHIND MY WHYI was born in the UK to German-speaking parents and moved to Austria in 2006. Dogs have been part of my life for as long as I can remember - there’s never really been a 'me' without a four-legged shadow.In 2007, after the loss of my beloved Weimaraner, Marley, I began to look into Spanish dog rescue. What I found was utterly horrifying - and impossible to unsee. Since then, I’ve adopted four Spanish hunting dogs. Podencos - they are called 'the great forgotten.' All are abandoned. All come with histories I'm sure we humans couldn't handle the details of. Billy is my fourth - and by far the most traumatised.He’s reactive to other dogs and he can’t be left alone. He doesn’t know what safety feels like yet, not completely. We live in the countryside, which helps. But we don’t go places. Not really.And so, I stay.Before Billy came into my life, I worked as a photographer. But with him, everything changed. Dog trainers gave up on us and clients gave up on me. I didn’t. We’re doing this our own way now - slowly, kindly, one biscuit at a time.Two years ago, I was diagnosed with ADHD. When my therapist asked what else I did creatively - besides photography - I didn’t have an answer. That night, I downloaded Procreate and started drawing. I had never drawn a thing in my life. But it made me laugh. It gave my restless brain something soft to hold.Eventually, someone suggested I turn my work into cards. So I did.And now here we are - in this little online shop I also made myself, woven together by love, images and ink. Everything you see here is made by my hands. Every card is printed, folded, packed and posted by me - each one a small echo of the life I’m building for us, slowly, from the inside out.With Billy at my feet.This shop is how I am trying to keep the promise I made to him:You’re safe now. I won’t leave.And if you’d like to support us - just because, or to help keep the biscuit jar filled - you can do that here:Thank you for being here. It means more than you know.
*Supporters receive quiet extras:
💌 occasional stories no one else hears
🖼️ occasional card previews before anyone elseThis isn’t a subscription - it’s a space for those who want to walk a little closer with us.
What Else I DoWhen I’m not making cards or scribbling, I am getting ready to quietly build simple, soulful websites like this one for other creatives, helpers, and small businesses.
I will call it Simple Sites by Alex - and it’s exactly that: calm, clean websites built with care, especially for those who feel overwhelmed by tech. If you’re someone who needs a website but doesn’t know where to begin (or just wants it done without the drama), please email me:[email protected].
And now it’s time to see the cards this story sparked, some soft, some bold, some full of whimsy. And these are just a selection that will one rotated so keep checking back.
Each one is made with care, by my hands, with Billy never far from my side.
SUPPORT OUR STORY
Ink & Echo was never just about cards.It’s about a promise — one I made to a dog who couldn’t be left, and a life that needed to be rebuilt in stillness and story. This little shop is how we keep going: one drawing, one photo, one biscuit at a time.Between card orders, Billy and I also manage a house with four holiday apartments part-time during holiday seasons, your support helps fill the gaps and keep our kettle warm.If you’d like to support what we’re building - whether or not you're buying cards - we’d be deeply grateful.Every little bit helps us stay afloat between seasons, and gives us time to breathe and keep making what matters - slowly, honestly, from the inside out. Supporters will receive quiet extras: card previews, behind-the-scenes stories, and occasional small surprises.
Send a Custom Amount via PayPalYou can do that here - no fixed amounts, just a small space to say: I see what you’re doing, and I want to help.
LEGAL INFORMATION
1.Shipping and Insurance:
I take great care in packaging your order to ensure it arrives safely. Each product is photographed before shipping, including the product and packaging, to document its condition.However, shipping is always subject to the possibility of damage during transit.👉For extra security, I offer tracking on all orders for an additional fee. The tracking fee may vary depending on your location:🇪🇺Zone 1 (Western Europe) – €5 tracking fee:
Areas: Germany, Austria, France, Italy, Spain, the Netherlands, Belgium, Switzerland, Ireland.🇪🇺Other EU countries (outside of Zone 1) For the UK and countries in Eastern Europe (e.g., Poland, Romania, Hungary, Bulgaria) the tracking fee is adjusted accordingly. Please contact me for specific rates.🌎International Orders (US, Canada, etc.) – please contact me for rates and details.For all orders over €45 (e.g., a bundle of 10 cards), I will cover the tracking costs for you, you just pay the shipping.👉Without tracking and insurance, we unfortunately cannot take responsibility for lost or damaged items during shipping, as we cannot control the handling by third-party carriers.👉If you’ve selected insurance and your item arrives damaged or is lost during transit, please contact us within 3 days of receiving the item (or, if it’s lost, within 3 days of the expected delivery date). As the sender, we will file the claim with the carrier on your behalf and offer either a replacement or a refund once the claim has been processed.
2. Privacy PolicyI take the protection of your personal data seriously. Your data will only be processed in accordance with the legal provisions (GDPR, TKG 2003).This Privacy Policy informs you about the most important aspects of data processing on my website.a. What data do I collect?
I collect personal data such as your name, email address, postal address, and other relevant information when you place an order or contact me.b. How is your data used?
I use your data to process your order, respond to inquiries, and inform you about my products or services. I do not share your data with third parties, except for necessary service providers (e.g., payment processors, shipping services).c. What rights do you have?
You have the right to access your data, request corrections, or request the deletion of your personal data. Please contact me via the provided email address.d. Cookies
I use cookies to improve your experience on my website. For more information, please see my Cookie Policy.e. Data Transfer and SecurityYour personal data is processed with the utmost care and in accordance with applicable data protection regulations. I implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
3. Dispute ResolutionThe European Commission provides an Online Dispute Resolution (ODR) platform, which can be found here: https://ec.europa.eu/consumers/odrI am neither obliged nor willing to participate in a dispute resolution process before a consumer arbitration board.
4. ImpressumWebsite Owner:
Alex Frederickson
Venedigersiedlung
5741 Neukirchen am Großvenediger
[email protected]